Education & Certifications
Master of Science
(Engineering), University of Texas (UTEP), El Paso,
Texas Dec 1995
Bachelor of Engineering,
Bangalore University, IndiaDec 1990
Project Management
Professional (PMP), PMI Aug 2005
ITIL v3 Foundation certificate in ITSM, EXIN Oct 2013
Certified Scrum Master (CSM), SCRUM Alliance Nov 2014
Methodologies / Frameworks / Architecture /
Technologies: Multi tier architecture, PMBOK, Six Sigma,
Agile, SDLC, SOX Compliance, Global delivery model, Offshore team management,
Matrix Team environment, data mapping and conditioning
Tools: TFS, MTM, HP Quality center 6.2, CA Clarity, MS
Sharepoint, Source forge, Visual source safe, MS Office 2007, MS
Project 2007, MS Visio 2007, Oracle application server 4.0, Oracle 10g, Quest
software, ER Win
Programming Languages: Java, Oracle PL/SQL, SQL, HTML and JavaScript
Professional Experience
Dell, Round
Rock, Texas
Jun 2015 – Present
Project Manager - Contractor
SCRUM Master, managing the UAT and deployment of
a BI system with global delivery team.
Ensuring the milestones and deadlines are met
with successful sign offs from test leads. End to end coordination with stake
holders aligned (QA, business, UAT and Development teams).
The primary responsibilities are:
* Working closely with product owner and
dev team to deliver the tasks and deliverables
* Use kanban chart approach to identify and
prioritize the deliverables
* set up and manage the project structure in MS
Team Foundation server (TFS) and MTM in defect management
* set up and manage the issues tracker in MS
Sharepoint
* Conduct daily scrum , sprint review and
retrospective meetings
* capture and document the lessons learned
* lead and develop LOP for Go-live and post
deployment activities
* Coordinate between the development team, test
team and business users during System Integration Testing & User
Acceptance Testing
* Plan and conduct the team meetings with clear
agenda, deliverables and action items
* Collect and report the progress metrics to
management team on timely basis
* Setup and manage project folders and issue
trackers on MS Sharepoint
* Define SIT/UAT test schedules and track
progress
* Coordinate execution of UAT test scripts and
document the results
* Manage defect tracking
* Run daily UAT test status meeting and defect
triage
* Escalate major defects/ issues to Management
team
* Plan, coordinate and manage the deployment,
go-live activities and validations by development, QA and business teams
Kriya
Software Solutions, Houston,
Texas
Nov
2013 – May 2015
Project Manager - Contractor
· Individual PM job responsibilities include conducting project
kick-off meetings; validating and managing project scope; facilitating
technical, operational and/or business requirements definition for
development initiatives; developing detailed baseline project plans; tracking
and managing projects against that baseline to successful completion;
communicating status, issues and risk to project stakeholders and management;
providing leadership to the cross functional project team and maintaining the
project documentation archive.
® Procure to
Pay (P2P), Houston, TX: The project was Oracle Financials (P2P track)
based BPM process efficiency initiative for procurement, payables and
inventory. I collaborated and executed the deployment and Go-Live activities
of the project for a period of nine months working with Business, IT and
testing teams monitoring the DTS assignments and test cycles through
successful implementation of the project. The total cost of the project was
budgeted over $ 500 K
® NSI, Detroit, MI: The
project delivered the technology migration initiative of transforming
the static website of a manufacturing company located in Michigan, USA to a
dynamic website using Drupal with content management capabilities for the
website administrator. The cost of the project was $ 50 K and had a team size
of 5. The project was for three months.
Mott, Michigan: The project
was the .Net 3.5, SQL server and Bootstrap based system for a
community college in Michigan, USA for course enrollment on intranet. I was responsible
for the total project delivery from inception to successful deployment
involving matrix based project teams from Business, QA, Infrastructure teams
with offshore delivery model. The total cost of the project was over $ 100 K
and had a team size of 7. The project was for four months.
Major Responsibilities and Accomplishments:
o
Established and monitored KPIs,
metrics, Risk management, milestones and deliverables of the projects
o
Identified and managed the project
teams spread across different geographic locations
o
Implemented SDLC phases
concurrently for multiple projects with specific exit criteria of
deliverables and sign-offs.
o
Created and maintained PMIS using
MS SharePoint 2010, MS Project and MS Office
o
Reviewed the milestones, toll gate
material, Project Deliverables and time lines for resource optimization.
o
Generated and presented the
periodic cost, schedule and performance reports of the projects for executive
team.
Chrysler,
Detroit, Michigan
Jan 2013 – Oct 2013
Project Manager - Contractor
· Person
in-charge of the auto major’s IT initiative. Handled a high
visibility project with multiple teams both offshore and onsite.
o Defined
and validated project scope.
o Created
project plans and schedules.
o Selected
and applied standards, delivery processes, roles and responsibilities;
ensured team compliance.
o Identified
and assessed risks with mitigation plans.
o Managed
project delivery process (drove project through methodology gateways; tracked
progress, identified, escalated, and resolved issues).
o Managed
scope; analyzed impacts to project, clarified dependencies, constraints and
assumptions. Evaluated and administered scope change requests.
o Managed
project costs; estimated/forecasted project funding, requested budget
and made reallocation decisions, and ensured the project was within budget.
Corporate Contract Management Project: The
project was J2EE Spring and DB2 on WAS based web system compatible with IE 9
to incorporate the enterprise level contract workflow between Chrysler and
Auto dealers. I was responsible for the total project delivery from inception
to successful deployment involving matrix based project teams from Business,
QA, Infrastructure, Release management and IT teams with offshore delivery
model. The project was over $ 500 K and had a team size of over 15.
Major Responsibilities and Accomplishments:
o
Successfully completed the
requirements elicitation and analysis of the project with two months of
collaboration with executive management.
o
Developed Project Plan as per CMM
methodologies.
o
Lead the Use case analysis and
development efforts as part of requirements gathering process
o
Prepared WB Structures and
associated cost sheets, resource sheets and budgets
o
MS Sharepoint was extensively used
for project management and information sharing
o
Extensively used JIRA for task
allocation and management
o
Successfully identified the out of
workflow components and executed CRs for scope expansion and subsequent funding
o
Reviewed the milestones, toll gate
material, Project Deliverables and time lines for resource optimization.
Bank of
America, Plano, Texas
Jul 2011 – Nov 2012
Project Manager - Contractor
·
Roadmap
monitoring and mentoring of other Project Managers in accordance with the PMO
directives.
·
Managed the
total project delivery from inception to successful deployment involving
matrix based project teams from Business, QA, Infrastructure, Release
management and IT teams with offshore delivery model.
® Pre-foreclosure Project: The
project delivered the .Net 3.5 and SQL server based web system
compatible with IE 7 to incorporate the federal, state and local government
regulations in identifying the qualified home loans subjected to
pre-foreclosure process. I was responsible for the total project delivery from
inception to successful deployment involving matrix based project teams from
Business, QA, Infrastructure, Release management and IT teams with offshore
delivery model. The project had a team size of over 20. The project was over
nine months in duration.
® BLQ (Breach letter queue)
Project: The project delivered the .Net 3.5, SQL server and PDF based
system to generate the regulatory breach letters for the defaulted home
loans. I was responsible for the total project delivery from inception to
successful deployment involving matrix based project teams from Business, QA,
Infrastructure, Release management and IT teams with offshore delivery model.
The project had a team size of over 15. The project was over seven months in
duration.
® Monthly releases: Managed
the monthly releases of small projects of various focus areas (call center
systems, mainframe maintenance, web site management, database changes, fixes
etc.). At any given month, I managed a minimum of fifteen projects involving
over 50 team members.
Major Responsibilities and Accomplishments:
o
As a single point of contact for
different stake holders, successfully managed the project priorities with
leadership and collaboration.
o
Developed Project Plan as per Six
Sigma (DMAIC) methodologies.
o
Responsible for Project Life Cycle
activities: Planning, Delegation, Monitoring, Issue handling, Escalations,
deployment, Go-Live operations, Close out etc.
o
Developed and audited all Project
Life Cycle documents: Project Charter, Project Management Plan, Risk
Management Plan, Communication Plan, Quality management Plan, Configuration
Management Plan, Requirements Management Plan.
o
Conducted Phase Gate Reviews, Risk
Update meeting, Quality Assurance meetings and Lessons learned meetings.
o
Extensively Worked with LOB teams
in assisting UAT testing requirements and certifications
o
Reviewed the milestones, toll gate
material, Project Deliverables and time lines for resource optimization.
USAA, San
Antonio, Texas
Dec 2008 – Jul 2011
Project Manager - Contractor
· Individual PM job responsibilities include conducting project
kick-off meetings; validating and managing project scope; facilitating
technical, operational and/or business requirements definition for
development initiatives; developing detailed baseline project plans; tracking
and managing projects against that baseline to successful completion;
communicating status, issues and risk to project stakeholders and management;
providing leadership to the cross functional project team and maintaining the
project documentation archive.
· Mentored and coached the project teams in Agile and SCRUM
methodology principles
Prime outreach program: Managed the
multiyear IT program with incremental quarterly releases of .Net 3.5 and SQL
server based web system to assist the sales team, to identify the high net
worth customers to market various financial investment products of the bank.
I was responsible for the ongoing project delivery and deployment involving
matrix based project teams from Business, QA, Infrastructure, Release
management and IT teams with offshore delivery model.
Major Responsibilities and Accomplishments:
o
Managed team size over 20.
o
Prepared Project Management Plans
for multiple Projects using SCRUM methodology and PMBOK standards.
o
Progressively managed the projects
using SCRUM methodology and PPL (Project Process Library), Utilizing matrixed
resources with both onsite and offshore components.
o
Implemented SDLC phases
concurrently for multiple projects with specific exit criteria of
deliverables and sign-offs.
o
Collaborated with a wide variety
of functional groups to identify risks and issues and mitigate with
alternative solutions.
o
Responsible for various
Project Status, Budget and Cost reports to Project stake holders
Created and maintained PMIS using MS SharePoint
2007, MS Project and MS Office with Artemis views and EPMS(Enterprise
Management System)
Verizon
Business, Cedar Rapids, Iowa
Nov 1998 – Oct 2008
Project Manager; Systems Analyst
· Enhanced
the IT services delivery workflow resulting in cost effective and optimized
resource usage by more than 200 %.
· Was
also responsible for the ongoing project delivery and deployment involving
matrix based project teams from Business, QA, Infrastructure, Release
management and IT.
Telerelay service program: Managed the
multiyear and state contracts agreement to support the IT operations of
Telerelay service for various states (MA, FL, CA, AZ and US FCC). Managed
in-house IT team of over 15, involving DBAs, programmers and testers. The web
based IT systems were developed and deployed using Java, HTML and Oracle (PL/SQL
packages).
The IT program delivered web based call reporting
systems, monitoring tools for staff allocation, 3-tier architecture of ETL
processes, IT services support for call center operations and maintenance.
Major Responsibilities and Accomplishments:
o
Partnered with functional groups
to resolve technical issues and generate alternative solutions by leading the
brainstorm sessions and project meetings. Mentored the team members.
o
Managed the Waterfall SDLC phases
with specific exit criteria of deliverables.
o
Was responsible for Project scope
monitoring and controlling using formal change request process and MS Project
2003. Risk identification, risk response planning and risk monitoring of all
the projects using traceability matrix.
o
Was responsible for Task
assignment, Resource forecasting, Delegation, Scheduling and tracking of
projects using MS Project 2003. Crashing and fast tracking the projects for
effective project schedule management.
o
Lead the project meetings and
technical review meetings with specific agenda items, followed up with
minutes of the meeting and action items.
o
Developed and executed the project
communication management plan for regular project status reporting to
stakeholders.
o
Configuration management of
project documents and deliverables using Source Forge and Visual Source Safe.
o
Analyzed, designed and deployed
the IT products using Oracle, web servers, HTML, MS Excel, JAVA, JavaScript,
web queries and PL / SQL packages.
Professional Courses
Project Management Institute (PMI), USA: Oct 2004 – Mar 2006
® Project Management
Fundamentals: An Intensive Program
® Applied Framework for Project
Management
® Effective Project
Communications and Control for Virtual Teams
®
Managing
Multiple Projects
University Of Phoenix, USA:
® Financial
Accounting Aug 2006
® Financial Analysis for
Managers Sep 2007
www.progstudy.com, a PMI registered education
provider:
® Program Management
Aug 2012
Adept Technology, Bangalore, India:
® ITIL Foundation
2011 Oct 2013
® ITSM
Overview Oct 2013
References
Available upon
request